Discussion:
Runtime Error '6' Overflow
(too old to reply)
Acronis
2009-01-15 22:26:01 UTC
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".

Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
Kim Leonard
2009-01-16 17:58:11 UTC
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
Kim Leonard
2009-01-16 21:02:01 UTC
We do not test on Citrix nor do we fix issues with Citrix. Does removing the
"seamless" option resolve the Error 6?
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
Acronis
2009-01-16 22:26:11 UTC
If we do not use Seamless, the error is does not occur. That does does not
solve my problem. Without Seamless, the application is restricted to a
single monitor. That is not what my users want.

I have obtained Service Pack 10. The executable is named FRx67010343I.exe.
Is this the most recent service pack? The currently installed FRx about box
reports Version 6.7.7032.

Do you know if the service pack is cumulative (includes all previous service
packs)?

I understand your disclaimer. Thanks for the response.
Post by Kim Leonard
We do not test on Citrix nor do we fix issues with Citrix. Does removing the
"seamless" option resolve the Error 6?
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
Kim Leonard
2009-01-16 23:01:01 UTC
The service packs are cumulative, however you need to download both Service
Pack 9 and Service pack 10. Due to the limitation with the Unwise.exe tool
(which is the rollback functionality) it is required to Backup the entire FRx
Directory and shared Sysdata folders before applying Microsoft FRx Service
Pack 10 as a precaution to restore to a previous state. For this reason you
must have Microsoft FRx Service Pack 9 applied before applying Service Pack
10.

As with all FRx Service pack installations, make a backup of the network FRx
sysdata and make sure everyone is out of FRx when applying the service pack.

Kim Leonard, MCP, MCDST
Microsoft Corporation
Post by Acronis
If we do not use Seamless, the error is does not occur. That does does not
solve my problem. Without Seamless, the application is restricted to a
single monitor. That is not what my users want.
I have obtained Service Pack 10. The executable is named FRx67010343I.exe.
Is this the most recent service pack? The currently installed FRx about box
reports Version 6.7.7032.
Do you know if the service pack is cumulative (includes all previous service
packs)?
I understand your disclaimer. Thanks for the response.
Post by Kim Leonard
We do not test on Citrix nor do we fix issues with Citrix. Does removing the
"seamless" option resolve the Error 6?
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
Acronis
2009-01-16 23:11:02 UTC
Thanks much for the info.

Can you tell me where the Service Pack download area is? A url would be
helpful.

I have CustomerSource access, but had to ask my Solomon support vendor for
SP 10 because I could not find it. He got it from the PartnerSource area
that I do not have access to.
Post by Kim Leonard
The service packs are cumulative, however you need to download both Service
Pack 9 and Service pack 10. Due to the limitation with the Unwise.exe tool
(which is the rollback functionality) it is required to Backup the entire FRx
Directory and shared Sysdata folders before applying Microsoft FRx Service
Pack 10 as a precaution to restore to a previous state. For this reason you
must have Microsoft FRx Service Pack 9 applied before applying Service Pack
10.
As with all FRx Service pack installations, make a backup of the network FRx
sysdata and make sure everyone is out of FRx when applying the service pack.
Kim Leonard, MCP, MCDST
Microsoft Corporation
Post by Acronis
If we do not use Seamless, the error is does not occur. That does does not
solve my problem. Without Seamless, the application is restricted to a
single monitor. That is not what my users want.
I have obtained Service Pack 10. The executable is named FRx67010343I.exe.
Is this the most recent service pack? The currently installed FRx about box
reports Version 6.7.7032.
Do you know if the service pack is cumulative (includes all previous service
packs)?
I understand your disclaimer. Thanks for the response.
Post by Kim Leonard
We do not test on Citrix nor do we fix issues with Citrix. Does removing the
"seamless" option resolve the Error 6?
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
Tim Foster
2009-02-02 18:49:01 UTC
One known cure is to delete the last known screen position entry in frx.ini
The drilldown viewer suffers fom this ill as well.
--
Tim Foster
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
Acronis
2009-02-03 23:28:05 UTC
Thanks for the tip
Post by Tim Foster
One known cure is to delete the last known screen position entry in frx.ini
The drilldown viewer suffers fom this ill as well.
--
Tim Foster
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?
jeff427
2009-09-22 22:11:01 UTC
i am looking at the frx.ini in the users documents and settings\Local
Settings\Application Data\FRx Software\FRx 6.7 but i dont see a last known
screen position, i do see a appsize but when i try clearing this value i get
the same over flow error. any help is appreciated.
Post by Tim Foster
One known cure is to delete the last known screen position entry in frx.ini
The drilldown viewer suffers fom this ill as well.
--
Tim Foster
Post by Acronis
We are using FRx 6.7.7032 with Solomon 6.5 via a Citrix server. The client
machine has dual monitors. The error occurs when the Citrix client is set to
use display option "seamless".
Is there an FRx service pack that cures this problem or other know cure
other than not using the seamless setting?